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RUCKUS Networks CLD-CLP5-010K warranty/support extension 1 license(s) 5 year(s)
SKU
CLD-CLP5-010K
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In Stock:
9999 available
Five (5) year access to Cloudpath cloud-hosted software for 1 user, for networks with 10,000 or more total users (unlimited devices per user). Includes maintenance and support. Cloud server included. Minimum order of 100. This part number is applicable to add-on users for existing installations within this user count range.
Category: Warranty & Support Extensions
| SKU | CLD-CLP5-010K |
|---|---|
| Manufacturer | RUCKUS Networks |
| Availability | In Stock |
Ruckus Networks offers flexible and comprehensive support offerings for our wired and wireless products. Customers can select different SLAs for hardware replacement, add-on services like onsite engineer support, testing-as-a-service, Designated Support Engineers and more. Our goal is to match our capabilities to your specific needs.
WatchDog Overview
WatchDog Support is Ruckus’ base level support offering. It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
WatchDog End User Support: this offering is for customers who wish to engage Ruckus directly for their support needs.
Partner WatchDog Support: with this offering, support is provided by Ruckus-qualified partners who deliver frontline support to the customer. Ruckus provides backend support to the partner, but do not interact directly with customers.
WatchDog Overview
WatchDog Support is Ruckus’ base level support offering. It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
WatchDog End User Support: this offering is for customers who wish to engage Ruckus directly for their support needs.
Partner WatchDog Support: with this offering, support is provided by Ruckus-qualified partners who deliver frontline support to the customer. Ruckus provides backend support to the partner, but do not interact directly with customers.
| Features | |
|---|---|
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7 |
| License quantity | 1 license(s) |
| Technical details | |
|---|---|
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7 |
| License quantity | 1 license(s) |