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DELL Upgrade from 3Y ProSupport to 5Y ProSupport Plus
SKU
L9SM9_3PS5PSP
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Out Of Stock - Contact for availability
Upgrade from 3Y ProSupport to 5Y ProSupport Plus
- Maximum uptime with predictive and self‐healing support - SupportAssist technology helps detect issues before users are impacted and can automatically create cases and run remediation scripts on eligible systems, reducing both incidents and time to resolution.
- Accidental Damage protection for real‐world use - Coverage for qualified drops, spills and electrical surges on supported devices helps customers avoid unexpected repair bills and device replacement costs, especially in high‐risk or highly mobile environments.
- Data control with Keep Your Hard Drive - If a covered drive fails, customers keep the drive and its contents while Dell replaces the hardware—supporting compliance, audit and data‐privacy requirements where sensitive data cannot leave the premises.
- Priority, 24x7 access to experts plus NBD onsite repair - Customers get around‐the‐clock priority routing to experienced ProSupport engineers and next business day onsite service after remote diagnosis for covered issues, helping resolve problems faster and minimize downtime.
- Lower IT burden and more predictable costs - By bundling advanced support, logistics, and protection in a single offer, ProSupport Plus reduces the volume and complexity of break/fix work for IT and helps avoid unplanned out‐of‐warranty expenses over the PC lifecycle.
Category: Warranty & Support Extensions
| SKU | L9SM9_3PS5PSP |
|---|---|
| Manufacturer | DELL |
| Availability | Out of Stock |
ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what’s important.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | ProSupport Plus |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | Latitude 9510 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | Latitude 9510 |